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Professional status is verified before access to the network is granted. Patients and family caregivers join by invitation from their care team.

A clinic, institution or network chooses an Organization or Enterprise plan based on its size and needs. Patients and their loved ones never have to pay.

A professional starts independently with the core features and network. When their organization adopts Braver, the organization’s building blocks are added.

We start by listening to your clinicians. We propose a configuration, set it up with you, train you and your trainers, and stay with you after launch.

The administration console manages users, teams, units, modules, forms and care pathways. We guide you through the initial setup.

At your desk or on a visit. Offline mode is available where there is no network. Calls can also reach a landline.

The interface, notifications and forms are available in both languages.

They can create an account to keep their history or participate without an account through a braver.connect link, with a security code after 24 hours.

They see what the patient has agreed to share: the care plan, conversations and updates. A family caregiver can support several people with one account.

The portal works on a phone, tablet or computer, in the app or on the web. Patients also choose how to be reached: notifications, email or text.

Braver complies with Law 25. Each unit has its own retention period, and nothing is destroyed unnoticed. Braver is TGV certified by Santé Québec.

Messages, calls, notes and documents are encrypted end to end, including data stored on phones and tablets.

A care aide, a nurse and a physician do not see the same information; loved ones see what the patient has authorized. File downloads can be blocked by team.

A security code is requested at sign-in. The inactivity timeout is configured by group, and a group can be restricted to phones and tablets managed by your organization. When someone leaves the organization, their access is removed at the same time.

The log distinguishes viewing from downloading, can be filtered by unit, person or date range, and records a required reason for exceptional access.

The complete record can be exported to fulfil an access request, move to another system or archive it elsewhere. Destruction is scheduled with a 30-day waiting period and produces a certificate; a record under a litigation hold cannot be destroyed.

Braver connects to EHRs such as Epic and PointClickCare, EMRs such as Ofys, Gustav Santé and Leomed, and systems such as OACIS, QGenda and PrescribeIT. The integration orchestrator is in production at 61 public healthcare sites. Information flows without duplicate data entry.

The orchestrator can run without Braver’s communication platform. Clinical messaging and video calls are optional: they can be enabled later, like any integration, with the same permissions and auditing.

With Microsoft Entra ID or another SSO provider, accounts can be created in bulk from the directory and removed when a person leaves the organization.

Thread summaries in clinical note format. A scribe during an audio or video call, a telephone call or an in-person encounter using ambient mode. An agent that drafts text for a patient or loved one. Your existing scribes—Enda, Plume IA and Medassistant—can also connect.

Stages with target durations, automatic reminders, request triage based on answers, and the right person involved at the right time. An incoming request, an elapsed deadline or a data change moves the work forward.

The Braver network provides public directories, a map of workplaces and verified profiles. braver.connect lets a colleague join a thread without an account.

PDFs can be completed and signed, and your team can create dynamic forms without coding. Completed fields become structured data.

For organizations that spend their day there, using Microsoft Entra ID.

Each care pathway has a kanban board. Each column is a stage with a target duration; each card is a patient with their lead care provider. Stages that exceed their target are highlighted, and indicators at the top show active patients, overdue stages and patients without a lead care provider.