Optimizing musculoskeletal care

One of these major challenges is communicating effectively with external partners: professionals working in other clinics and using different patient record software.

In musculoskeletal follow-up—chronic pain, post-surgery, sports injuries—effective coordination between professionals makes all the difference in restoring function. Yet that coordination should not add to clinicians' workload; it should allow them to move forward efficiently and confidently.

And that is exactly what Braver was designed for: making it easy to structure these exchanges while meeting clinical and legal standards.

Ineffective communication: a frequent frustration in musculoskeletal care

Even in the highest-performing clinics, communication issues disrupt the flow of the patient journey:

• Clinical recommendations sent too late or through the wrong channels

  👉 Delays adjustments to the treatment plan or leads to calls for clarification.

• Lack of coordination between clinicians

  👉 Two professionals whose interventions are not aligned = wasted time for everyone.

• Administrative overload and games of cat and mouse

  👉 Forgotten paper letters, missed calls and unnecessary follow-ups.

Musculoskeletal problems account for more than one-third of the reasons for primary care consultations in Quebec. These conditions make up a significant share of the occupational injuries compensated by the CNESST, resulting in more than 2.5 million days of absence from work and over $1.6 billion in compensation costs annually.

It is therefore essential for primary care clinics to develop effective collaboration to meet this urgent demand and improve patient care, while reducing the socioeconomic impact of these disabling conditions.

Braver: a solution designed for proactive clinics

Braver is a clinical communication platform that centralizes all exchanges around the patient—securely, compliantly, and in a way that is easy for every team member to use.

• A shared discussion space for each patient

  The physician shares recommendations, the physiotherapist adds observations, the occupational therapist asks a question: everything is centralized and updated in real time.

• Photos, notes, forms to complete

  Need to comment on posture, a test or imaging? Simply attach the photo to the thread. Have a PDF document that needs signing? Nothing could be easier: it can be signed directly in the app, and everything stays archived and accessible.

• Communication with external partners

  Need to share a report with a family physician who is not on the Braver network? Braver Connect lets you do it in a few clicks, without requiring the recipient to create an account and without compromising confidentiality.

Typical cases in a musculoskeletal clinic

👩‍⚕️ Case 1 — Post-surgical follow-up

A patient who has undergone shoulder surgery is referred to the clinic. The surgeon posts recommendations in Braver. The physiotherapist adjusts the treatment plan from the very first session, without waiting for a fax or interpreting what the patient reports.

🏃‍♂️ Case 2 — Return to sport

An athletic therapist is following a young athlete. The therapist asks the sports physician a question through Braver, receives a response the same day, and adapts the exercises. Progress is quick, documented and shared.

🧾 Case 3 — Coordination between an FMG and a private clinic

The family medicine group works with a physiotherapy clinic. Instead of exchanging faxes or phone calls about a CNESST patient's return to work, the two teams discuss it in a shared Braver thread, with the patient's consent.

Simple, hassle-free deployment

The Braver team has always put the user experience at the centre of its priorities. The platform was designed with and for healthcare professionals, helping ensure immediate adoption and impact. Personalized guidance is offered at every stage to ensure a smooth transition, allowing clinicians to stay focused on what really matters: their patients.

• Intuitive platform: Professionals use it from day one, without extensive training.
• Accessible everywhere: Works on a mobile device, tablet or workstation.
• Secure and compliant: End-to-end encryption, compliance with MSSS standards and Law 25.
• Affordable: between $12 and $25 per user per month, depending on the options selected
• Guidance: Quick setup and support at every stage.

Take action

Looking to improve your clinical communications, reduce delays and offer your patients a smooth experience?

Braver is the tool you need.

👉 Book a personalized demonstration now